Countdown to Fastener Fair USA


Distributor Conference

Introducing the Distributor Conference! The sessions featured on this stage will help fastener distributors gain competitive advantage, learn new technology, and study best practices through presentations from industry experts. Check out the session information below!

Executing at the Speed of CHANGE
Mike White, Brighton Best International
Sponsored by MFDA

The demands placed on the modern distributor are undergoing a tectonic shift. The business environment of today is rapidly changing dictating that leaders reevaluate how they do business. No industry is excluded from the intense pressure to deliver in response to the demands of the customer. Engineering a new solution in this environment is paramount to success and business sustainability. The focus of this session will be on unpacking this new environment and setting attendees on a path to win through a commitment to strategic execution.

Mike White is the Northeast Regional Manager for Brighton Best International. Michael is also a published author, speaker and facilitator. He is a 2017 graduate of the Jack Welch Management Institute, an EMBA program through Strayer University. He also holds a BA in business management. Michael is also the current President of the Metropolitan Fastener Distributors Association. A champion of people, he conducts motivational speaking, leadership and personal development training to groups and organizations.

Falling Down
PJ McCaughn, Innovative Components, Inc.,
Sponsored by WIFI

Let’s face it, sometimes bad things happen to good people. All of us have experienced adversity in our lives: Being let go from our job, getting passed up for a promotion or a new position, financial instability, the loss of a loved one – the list goes on and on. In this presentation, we will discuss tips, techniques and strategies to cope with these tough situations, put our train back on the tracks and come through the other side intact.

PJ McCaughn is the Business Development Manager for Innovative Components Inc., President of Egeria Business/Sales & Marketing Consulting, and serves on the Board of Women in the Fastener Industry. She resides in the Upper Peninsula of Michigan with her husband and three Labradoodles. She volunteers her time as President of the North Country Snowmobile Club, on the Board of the Michigan Snowmobile Association and teaching Yoga & Meditation classes. In her spare time, she enjoys paddle sports & backpacking, and recently returned from hiking over a 17,000-foot pass in Nepal.

Success in the Fastener Industry
Glenda Roberts, TR Fastenings Limited
Sponsored by WIFI

This presentation will look at the most important tactics fastener companies should implement to continue to be successful in the industry, including:

  • FSP and Customer Service Strategy
  • Global experience and how to manage a multi-cultural business
  • Training and fastener knowledge essentials
  • Gender is not an issue: cream will always rise to the top of the milk

With over 35 years of experience in the fastener industry, Glenda has seen many changes. The developments in different materials particularly in plastics and the products to support, the need for Lean Logistics to support TCO targets, globalisation and the need for Full Service Providers (FSP’s) have all been new challenges that we have faced and overcome. We have to adapt to grow and training is key. This presentation will look at the most important tactics fastener companies should implement to continue to be successful in the industry.

Glenda Roberts was the Group Sales Director for TR Fastenings for 28 years and has been the Director for TR USA since July of 2012. Glenda’s key areas of expertise include the following: Global Sales & Marketing with extensive experience in global supply chain logistics, Global Account Management and Customer Relationship Management.

Seven Reasons Why Your Company Needs Sustainability to Survive
Gail Friedberg, Vice President & Co-Owner, ZAGO Manufacturing Company, Inc.

Over the past decade sustainability has moved from the fringes of the business world to a top priority of shareholders and stakeholders. Adopting sustainable business practices not only makes your company more appealing to customers, it makes it a more attractive workplace for the next generation of fastener professionals. In this seminar you will learn why you need to sustainability to survive and thrive in the today's hyper-competitive marketplace.

Gail Friedberg is Vice President and co-owner of ZAGO Manufacturing Company, Inc. Gail recently began her term as a member of the Board of Trustees of the New Jersey Manufacturers Extension Program (NJMEP) and has been chosen to represent New Jersey in the National Manufacturing Policy Academy. Due to her company's commitment to continuous improvement, ZAGO was Certified ISO 9001:2015 compliant in January, 2018. ZAGO was also recently recognized as a member of the New Jersey Sustainable Business Alliance and is committed to having a positive social and environmental impact on its community.